Last updated: 31/01/2026
This Privacy Policy explains how UPVC Repair Near Me ("we", "us", "our") collects, uses and protects your personal information when you use our website or contact us for services.
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following information:
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Name
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Phone number
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Email address
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Address or service location
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Details about your enquiry or requested services
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IP address and basic website usage data (via cookies)
2. How We Collect Information
We collect information when you:
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Contact us via our website forms
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Call, text or email us
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Request a quote or book a service
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Use our website
3. How We Use Your Information
Your information is used to:
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Respond to enquiries
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Provide quotes and services
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Arrange appointments
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Communicate about your job
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Improve our website and services
We do not sell, rent or trade your personal data to third parties.
4. Legal Basis for Processing
We process personal data under the following legal bases:
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To perform a contract or take steps before entering a contract
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Legitimate business interests
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Legal obligations where applicable
5. Sharing Your Information
We may share your information with:
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Trusted service providers where necessary to deliver our services
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Legal or regulatory authorities if required by law
All third parties are required to respect the security of your data.
6. Data Retention
We only retain personal data for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Meet legal, accounting or regulatory requirements
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Object to or restrict processing
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Request data portability
To exercise your rights, please contact us via our website.
9. Cookies
Our website uses cookies to improve user experience and analyse website traffic. Please refer to our Cookie Policy for more information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website.
This Privacy Policy should be read alongside our Terms & Conditions, Refund Policy, and Cookie Policy.